Lodge a Complaint / Query / Request
Our grievance resolution process is managed by senior officials, ensuring your queries and concerns are addressed promptly and efficiently.
Our grievance resolution process is managed by senior officials, ensuring your queries and concerns are addressed promptly and efficiently.
Please give us up to 10 working days to resolve your complaint or query.
Customer Care Desk, Bajaj Auto Credit Limited, Bajaj Auto Complex, Mumbai Pune Road, Akurdi, Pune -411035
Call us at Customer care Helpline number 8287222111. Our service executives are available between 9:30 AM to 6:30 PM from Monday to Saturday. Always call from your registered mobile number to serve you better.
For any query related to Bajaj Auto Credit Limited, just send us an email on customercare@bajajautocredit.com.
Please mention details of your query with us to resolve it seamlessly and quickly.
Raise Online Query →|
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If Step 1 doesn’t meet your expectations, contact our Grievance Redressal Officer with your previous complaint number.
Please give us up to 10 working days to resolve your complaint or query.
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📞 Phone: 9822003234 Monday - Friday 09:30 am to 05:30 pm |
✉️ Email: grievanceredressalofficer@bajajautocredit.com |
If the resolution provided at Step 2 does not meet your expectations, you may contact our Nodal Officer / Principal Nodal Officer.
Please give us up to 10 working days to resolve your complaint or query.
Mr. Rakesh Kumar
🏡 Bajaj Auto Complex, Mumbai Pune Road, Pune, Maharashtra India -411035
📞 Phone: 020 66106558
✉️ Email: nodalofficer@bajajautocredit.com
Mr. Anil Rathi
🏡 Bajaj Auto Complex, Mumbai Pune Road, Pune, Maharashtra India -411035
📞 Phone: 020 66107341
✉️ Email: principalnodalofficer@bajajautocredit.com
If, after completing Steps 1, 2, and 3, your issue remains unresolved or you have not received a response within 30 days of lodging your complaint, you may approach the Reserve Bank Integrated Ombudsman.
Write to us: Centralized Receipt and Processing Centre Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017